Shipping & delivery

At Eaxil, we strive to ensure your shopping experience is smooth and enjoyable from the moment you place your order to the moment it arrives at your door. Below is our comprehensive shipping policy designed to keep you informed about our shipping practices.
Shipping Hour

We ensure our client FREE shipping across the globe. Please note that we need 1 to 3 business days to fulfill your order before shipping it. Be assured that we are doing everything to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, our targeted delivery time is between 7 to 30 business days. We expect you to consider any holidays that might impact delivery times.

Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and the destination of your order. We occasionally offer promotions or discounts on shipping, so be sure to check our website for any current deals.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Hour of Tracking Number

We provide a tracking number for every order. Your Tracking number will be available once your product is shipped. Each product may be shipped from different centers across the globe as our product research team spends the time to source for quality yet affordable products.

After receiving your tracking number, if you need any help tracking your order, you can inform us here without feeling any hesitation.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

Issues with Your Order

If you encounter any issues with your shipment, such as delays or damaged items, please contact our customer support team at [Your Contact Email]. We are here to assist you and resolve any concerns as quickly as possible.

Order Cancellation

You can cancel your order with no penalty! You have to cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please inform us of our email. All you need to do is send us an email with the subject as Order Cancellation.

The Fact for Incorrect Address

If you give an incorrect address by mistake, all you need to do is reply to your order confirmation email and give us the correct information. Please inform us as soon as possible within 24 hours through our email. If your address is wrong, we can correct this within 24 hours.

Note: Shipping times are only estimates and cannot be guaranteed.

**Please note international shipping services varies from country to country. If you want to find out the exact services that are available, please put in your full address at check out.

**International shipping means that you are responsible for paying customs and import taxes. All our international customers are responsible for the customs rates within their own country. For further information, we would like to request you to contact your local customs office.